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Car Rental - Information and Tips
Car Help>>  Car Rental Resources and Guides - Help-FAQ's - Car Rental Clubs - General Questions - Car Rental Tips

When you need a rental car, it's a good idea to consider several factors while reserving to help make your trip more enjoyable. S

Before You Rent
How long will you be renting? If it's for less than a week, you'll probably do best with a major company, such as Alamo, Avis, Budget, Dollar, Enterprise, Hertz, National, or Thrifty. For rentals of a week or longer, you may get better rates from local companies, particularly auto dealers. Be wary of local companies if you plan to drive a lot; if you break down or have an accident, they usually lack the support services of the majors.

Reserve early
Make your reservation as soon as you have decided on plans. Most Rental Car Companies increase their rates as reservations come in and their fleets become booked. Also, certain classes of cars will sell out and you may have to end up reserving and paying for a larger vehicle than you want.

Internet Resources
Shopping on the Internet can be the quickest and best way to compare many Rental Car rates. The days of phoning every car rental company to see who's got the best rates are a thing of the past. Point your browser to CaribbeanLime.com, Travelocity.com, OneTravel.com
and Expedia.com. Always shop around, even on the Web. Major companies often offer Web-only discounts -- take advantage of them whenever possible. Check our Car Rental Center. If you're booking online, read the restrictions carefully. If you're booking on the phone, make sure to ask the agent about restrictions. Always be sure to check out our selection of bargains before making any reservations.

Renting Tips
Ask about discounts for major national organizations, frequent-flier programs and credit card programs you may belong to. They'll frequently offer deals on car rentals. Those offered through AAA can be very good. If you're employed by a company that frequently rents cars, they may have a negotiated rate. Make sure to check.

Be sure you understand the conditions of your reservation. Is there a penalty for no-shows? How long will the car be held if you're stuck in traffic on the way to the pickup station? Is there a fee for additional drivers and must their names be listed in the contract? Is your 20-year-old daughter old enough to drive the car? (For liability reasons, this is important.)

If pertinent, ask about any restrictions on interstate travel. For your own protection in case of breakdown, be sure the company has offices in all the states on your itinerary. For one-way rentals, ask about drop-off charges. They can be exorbitant. Always get a confirmation number. For airport rentals, be sure to give the customer service representative your flight number and scheduled arrival time. This will usually protect your reservation if the flight is delayed.

The Cost of Renting a Car
Car rental firms generally charge four types of basic rates: a daily rate with a mileage charge, a daily rate with a limited number of free miles per day; a daily rate with unlimited mileage; and a rate that has free mileage over an extended period. Rates vary according to the size and style of vehicle but most firms rent economy, compact, intermediate and deluxe cars. Special promotional rates are often available, especially over weekends, but should be specifically requested in advance. Other charges may also be added to the rental price, including: Drop-off Charges, Collision Damage Waiver (CDW) or Loss Damage Waiver (LDW), Personal Accident Insurance (PAI), Personal Effects Coverage (PEC), Additional Liability Insurance (ALI), Gasoline, Taxes.

The Basic Rate
The rate you see advertised in big print may become so inflated with state and local taxes, airport surcharges, additional driver fees, insurance and gasoline bills and drop-off charges that you end up paying more than double what you expected. Also, the advertised rate may be valid only in off-season Florida or California, when many cars are idle there, but not where you want to rent. Finally, it may be only for a car size that you would find unsuitable.


Like the airlines, the major auto rental companies have adopted "yield management." That means that their computers can quickly readjust prices according to changes in the supply of cars available. This means the rental rate you are quoted is valid only at that moment. Unless you reserve immediately, the rate is likely to change.

At Pickup Time
If your first drive will be from an airport to a hotel for the night, why not take a shuttle van to the hotel instead? That may save you the price of day's rental. In major cities, you could probably pick up the car downtown. Even if you must drive the same day your flight lands, you don't have to necessarily get the car at the airport. By picking it up downtown, you can often avoid airport surcharges.

If you have personal auto insurance or charge the rental to a major credit card, you will probably be covered at least for collision damage. If in doubt, ask your insurance agent or whoever issued your card.

Be wary of prepaid gasoline plans. Always fill the tank before returning the vehicle, as rental car companies can charge up to several dollars a gallon to refuel.

Before you drive away from the pickup station, inspect the car carefully for body damage. Be sure the lights and turn signals are working properly. Check the mileage odometer. Report any defects to rental personnel at once.

Insurance charges
Check your automobile and health insurance policies to avoid hefty daily insurance charges. The rental companies will try to sell you additional types of insurance, ranging from liability (sometimes called liability insurance supplement) to accident (a.k.a. personal accident insurance) to policies covering personal belongings. If you already have an auto insurance policy, decline them all. Each charge is several dollars a day, and they add up fast. If you have automobile insurance, you're probably covered for rental cars; if you have health insurance, you're covered for personal injuries regardless of how you end up in the hospital. And if you have homeowner's insurance, you may be covered if somebody steals your swimsuit from your trunk. Even if you don't have homeowner's insurance, personal effects coverage is a waste of money unless you're transporting the crown jewels in your Ford Escort.

Collision Damage Waiver" charges
Then there's that painful charge for a Collision Damage Waiver (CDW) or Loss Damage Waiver, both of them lures the rental companies use to get you to pay the collision portion of the insurance on their vehicles. Unless you sign the CDW agreement, sometimes adding more than $10 a day to the price of your rental, you're responsible for damage to the car in an accident. Many states (but not all) have outlawed this liability by requiring the car companies to pay for collision insurance, so you don't have to worry. But even if you rent in a state that allows CDW charges, you can decline the hefty fee by paying for your rental with a credit card that covers you in case of collision. American Express provides this service to holders of its Gold, Platinum, and Blue Cards, as well as standard green cards, but not every Visa or MasterCard does. MBNA America is one bank that does; check with your credit card's issuing bank to see if yours does too.

Upon Return
Be wary of returning the car early. It could be expensive because your rate structure may change. Also be sure the check-in attendant inspects the car's body in your presence and that you agree about any damage. Examine your rental agreement carefully for all charges and make sure they credit any deposit to your account while you wait.

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