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Most
major car rental companies offer reliable and affordable local and overseas
car rentals, including Avis, Budget, Hertz, National, and others, and have proven reliable and reputable.
If you want to contact their
Customer Service
(phone numbers); or book a rental through our
Car
Rental Center.
Help:
Making an Online Car
Reservation
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General
Information
The car reservation engine offers interactive, real-time access to
car rates and availability, enabling you to book the best rates
instantaneously via the Internet. You can retrieve rates directly
from our central reservation system, and see them on your screen
within seconds.
From the search page, input your criteria to obtain rates and
availability from car vendors. In the Rental Company drop-down box,
you can specify a vendor of your preference. If you leave it on
“No Preference,” available cars and average rates from several
companies will be shown.
Clicking on "View All Rates for …" will retrieve a
specific list of available cars from that company with a list of
rates from the least to the most expensive. When you’ve found the
car you’re looking for, click on the "Book Now" link to
take you to the Reservation Page.
Please note: You must be using Microsoft Internet Explorer, Netscape
or another Web browser that allows secure transactions. Using an old
Web browser may result in an error message from our secure Netscape
booking server. This is designed to protect you so that everything
you enter will be transmitted securely -- credit card, name, dates,
and other personal information.
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Check
Car Availability and Rates
To check availability
and rates, fill the Car Search form with the following criteria
(please fill in all fields unless noted otherwise):
- Pick Up
City:
The airport code of the airport in the city where you will pick
up your rental car.
- Drop Off
City:
The airport code of the airport in the city where you will drop
off your rental car.
- Pick Up
Date:
The date you will pick up your car (defaults to tomorrow's date)
- Drop Off
Date:
The date you will drop off your car (defaults to tomorrow's
date)
- Car Type:
This is the size or style of car you would like, i.e. Economy
Car, Full Size, Minivan, SUV, etc.
- Transmission:
If you have a preference whether your car is an automatic or
manual transmission.
- Car
Company:
The date you will drop off your car (defaults to tomorrow's
date)
- Currency:
To display the rate of the rental in a currency other than the
booking engine’s default currency.
Once all the fields are
filled in, click on the "FIND AVAILABLE CARS" button. The
request is sent to our reservation system and obtains the rates and
availability for the requested time period. This information is
returned to you within seconds.
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Make
a Car Reservation
Once the available
rates for the time period are shown, review all of the rates and
their descriptions. In order to make a reservation, click on the
"Book Now" link next to the desired rate.
The Reservation Form will be displayed once you do this. You must
have a secure Internet browser (Ex: Netscape or Microsoft Internet
Explorer) in order to proceed any further in making a car
reservation.
The Reservation Fields are (all fields are mandatory unless noted
below):
- First
Name:
First name of the renter
- Last
Name:
Last name, or surname, of the renter
- Telephone
A telephone number for the renter
- Email
Address:
An e-mail address for the renter. A confirmed notification of
the reservation will be sent to this e-mail address. If the
reservation is subsequently canceled, a cancellation
notification will also be forwarded to this e-mail address. For
security purposes, any notifications sent to e-mail will NOT
contain credit card numbers
- # Street
Address, Suite or Apt. Number, City, State, Zip Postal Code, and
Country:
A mailing address for the renter.
- Re-Enter
Email Address:
This field is necessary in order to make sure the confirmation
of the booking or cancellation notification is sent to the
correct address.
- Credit
Card Type:
Select the credit card you will be entering from the drop-down
box.
- Credit
Card Number:
All car reservations made online require a credit card number to
guarantee or retrieve the reservation. Since the booking form is
a secure transaction, the credit card number will be encrypted
for security purposes.
- Expiration
Date:
Enter the month and year expiration date of the credit card. The
format is MM/YY, or 12/03, for example.
Once the form is
complete, click on the "Make Reservation" button. The
reservation request will be transmitted to the rental company for
immediate processing. A reply is normally received within 60
seconds.
If your reservation has been confirmed, a notification will be
displayed on your screen and a confirmation e-mail will be delivered
to the address you provided.
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Cancel
a Reservation
To cancel a reservation you can click on the link below.
When cancelling a car
reservation go to: Car
Cancel Form.
You will need the following information when filling out this
form:
- First
Name:
First name of the renter
- Last
Name:
Last name, or surname, of the renter
- Confirmation
Number:
The confirmation number assigned by us during the reservation
process.
Once the form is
complete, click on the "Find Reservation" button. If the
information you entered is valid, a page will display all the
details of your reservation. Click on the "Cancel
Reservation" button and your request will be sent to the
reservations system. Within seconds a page will appear with your
cancellation number. If you do not wish to cancel the reservation,
simply select an item from the jump bar, or use your browser's page
back function to return to a previous page, or exit your web
browser.
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Security
Information and Guidelines
Due to the openness
and accessibility of the Internet, guidelines have been established
on the number and type of transactions an individual may attempt.
These guidelines are listed below:
- Email
Information
Sensitive information such as credit card numbers and expiration
dates will not be sent via e-mail. All sensitive information
will be encrypted utilizing your browser's secured
functions.
- Security
All reservations and forms for reservation retrieval send the
information in an encrypted format.
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Multiple
Car Reservations
You are be able to book up to two cars at the same time using our
car engine. There is no need to make the same booking more than
once.
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Rental Car Company
List
- ACE Rent
a Car:
Huntsville, Alabama 800-833-4216
Phoenix, Arizona 800-223-4779
Burbank, California 800-356-4925
Los Angeles, California 800-747-7766
San Diego, California 800-736-8693
Toronto, Canada 866-245-5501
Aurora, Colorado 303-755-4141
Boulder, Colorado 303-415-0380
Colorado Springs, Colorado 877-708-2277
Denver, Colorado 800-429-2280
Denver (Lakewood), Colorado 303-239-8950
Denver (Westminster), Colorado 303-427-4800
Denver (Highlands Ranch), Colorado 303-347-2288
Denver (Tech Center), Colorado 303-220-5995
Denver (Downtown), Colorado 303-620-0044
Miami, Fla. 800-609-7701
Orlando, Fla. 800-656-4223
West Palm Beach, Fla. 800-695-9995
Chicago (O'Hare), Illinois 800-323-3221
Libertyville, Illinois 847-362-6740
Lombard, Illinois 630-889-1606
Schaumburg, Illinois 847-882-6424
Bloomington, Indiana 812-336-1501
Greenwood, Indiana 800-242-7368
Indianapolis (Airport), Indiana 800-242-7368
Indianapolis (East), Indiana 800-242-7368
Kokomo, Indiana 765-453-3939
Lafayette, Indiana 765-463-5548
New Orleans, Louisiana 877-469-4007
Minneapolis, Minnesota 800-886-3733
Kansas City, Missouri 800-258-1288
Billings, Montana 800-362-1100
Las Vegas, Nevada 800-634-6779
Blue Point, New York 877-296-2277
Syracuse, New York 800-633-1331
Philadelphia, Pennsylvania 800-898-4630
Myrtle Beach, South Carolina 800-441-3741
Austin, Texas 800-554-4408
San Antonio, Texas 800-880-8267
St. Croix, Virgin Islands 888-878-4227
Seattle, Washington 800-227-5397
Athens, Greece +3 (010) 968-0700
- Advantage:
800-777-5500
- Americar:
Orlando, Fla. 800-743-7483
Syracuse, New York 800-633-1331
Huntsville, Alabama 800-833-4216
Minneapolis, Minnesota 800-886-3733
Albany, New York 518-785-4711
- Alamo:
800-GO ALAMO
- City Rent
a Car:
800-736-8693
- Discount
Rental:
877-478-2833
- Europcar:
+33 1 30 44 90 00
- Enterprise:
1-877-858-3884
- Able Rent
a Car:
800-ABLE-RNT
- Fox Rent
a Car:
800-225-4369
- Interamerican:
800-327-1278
- L&M:
800-666-0807
- Midway:
888-682-0166
- New
Frontier:
416-675-2000
- Rent
Rite:
800-289-5343
- Usave
Auto:
800-438-2300
- Southwest
Car:
800-476-8849
- Sixt:
49 (0) 89 / 7 44 44-0
- Payless:
727.321.6352
- Budget:
Online Reservation Support 800-404-8033
Budget US Reservations 800-527-0700
Global Language Desk 800-992-2776
One-way Truck Reservations 800-367-0522
Customer Relations 800-214-6094
Meetings & Conventions 800-842-5628
Membership Services 800-283-4384
Corporate Sales 800-526-6406
Support Line (TDD)800-826-5510
Special Needs Drivers 800-526-6408
- Hertz:
For Billing Inquiries 800-654-4173
For Reservations in the U.S.A. 800-654-3131
To Extend Your Current Reservation in the U.S.A. 800-654-4174
For International Reservations 800-654-3001
For Hearing Impaired (TDD)800-654-2280
- Avis:
800-230-4898
- Nation
Car Rental:
800-CAR-RENT
- Dollar:
800-800-3665
- Sears:
800-527-7000
- Thrifty:
800-THRIFTY
- Resort:
800-289-5343
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What
are Featured Car Rental Companies?
Featured Car Rental Companies offer special rates, instant
confirmation at the time of reservation and have more than 250
locations and/or are in at least 10 countries around the globe. Most
provide an immediate estimate for your total rental and mandatory
charges.
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Can
I only pick up a car at an airport?
No, with our car reservation system, you can pick up your car at an
airport or locations outside the airport, depending upon what is
available. Rental car companies have offices in cities, at resorts,
at ports and other frequently visited locations.
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Will
I get charged a drop-off fee for a one-way rental?
Be sure to check the policies indicated by your rental. Most
companies provide a description of any geographical restrictions and
drop-off information. If there is such a charge, it will be included
in the total estimate at the time of booking.
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How
old do I have to be in order to rent a car?
Check the policies for the location of your desired rental. The age
restriction changes from location to location and from country to
country. In the United States, the standard minimum rental age is
25. Some locations have exceptions for corporate accounts and may
allow persons as young as 21 years of age to rent a car. In some
countries, this restriction can be higher or lower. Please check the
policies section on age restriction for more detailed information.
Please be aware that additional charges may apply for renters under
the standard age.
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What
do I need to know about insurance and waivers?
Check the policies for the location of your desired rental. Most
rentals do not automatically include insurance coverage. However,
several types of coverage can be purchased at most locations, such
as loss/damage waivers, personal accident insurance, and
supplemental liability insurance.
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Can
I add special equipment to my rental, and how much is it?
Yes, you can add up to four special equipment items to your rental.
Please check rental company policies for availability and prices.
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How
much will my rental be?
Currently, most of the Featured Car Rental Companies return
the estimated total for your rental. This amount is displayed on top
of the reservation form as well as in your confirmation email. The
estimated total for your rental includes the total of all applicable
rates, taxes, fees, mandatory charges, surcharges and drop-off
charges (if required) that the customer must pay either by law or by
local policy, for the length of a particular rental request. It does
not include optional services such as insurance waivers, special
equipment, mileage charges, or gasoline, etc. If the estimated total
for your rental is not displayed, you will be notified of your
estimated total at the time of pick up. Daily, Weekend
Daily, Weekly, and Monthly rates DO NOT
include taxes, mandatory charges, service charges, fees, extra
charges, or any other incidentals.
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What
can I send to the rental companies in the Special Requests field?
You can send specific requests such as car color preference,
multiple special equipment items (such as multiple child car seats)
and other information that can help the rental company accommodate
your needs. We will forward this information to the company, but
such requests are not guaranteed and will not be confirmed
beforehand. Additional charges may apply for some requests. Contact
the rental company if you have any questions regarding your special
request.
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Where
and how do I pick up my car?
If you are picking up your car at an airport location, the desk
location of the rental company will be listed in the reservation.
You can also obtain any transportation details (such as shuttle
information) and the telephone number of the company and other
information from the policies section of your reservation.
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What
documents do I need to present at the time of pickup, and what about
my driving record?
The requirements differ from company to company, but in almost all
cases you must present a valid driver's license and a valid credit
card (not an ATM or Debit Card) under the name of the renter. Also,
you should have a good driving record – some companies check your
driving record at the counter and your rental may be denied due to a
suspended license, excessive points, drunk driving convictions, et
cetera. It is a good idea to contact the company in advance if you
feel there may be a problem.
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