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Can
I reserve a seat
assignment?
Airlines offer
reserved seat
selection on
most flights
prior to
departure.
Boarding pass
issuance is
restricted to
the day of the
flight. You may
request window
or aisle seating
on the search
form, or special
seating
arrangements can
be entered in
the comments
field on the
reservation
form. |
How do I
request special
meals or other
accommodations?
Please enter
special requests
in the comments
field on the
reservation form
and select the
option to have a
live agent
complete your
request. |
Can
seniors receive
a discount?
Most airlines
allow senior
discounts of 10%
for each senior
and one
traveling
companion. The
traveling
companion must
travel on the
exact same
itinerary as the
senior
passenger.
Please note this
in the comments
field and select
the option to
have a live
agent complete
your request. |
What are
the restrictions
on last-minute
bookings?
To help protect
your credit card
from fraudulent
activity, we
take extra time
to verify
passenger
information.
Therefore,
reservations
must be made at
least 48 hours
prior to
departure
(Central
Daylight Time).
If the airline
you have
selected
requires paper
tickets you will
be notified of
delivery
options.
Naturally if you
require paper
tickets, time
must be allowed
for delivery of
the tickets from
our US location.
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What is
a Valued
Airline?
Valued
Airline is a
preferred
carrier that has
a committed
working
relationship
with us. These
relationships
enable us to
offer their best
products and
service directly
to our
customers. |
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What
is an eticket?
An eticket, or
electronic
ticket,
represents your
reservation for
a flight, but is
not in a paper
format. You will
be supplied a
confirmation
number as your
proof of
purchase. You
will not receive
a paper ticket.
With an eticket,
your name and
flight details
will be in the
airline's
computer. An
eticket is NOT a
boarding pass.
You will still
have to check-in
to receive your
boarding pass.
PLEASE NOTE: New
regulations
require you to
present a
printed receipt
of your e-ticket
purchase in
order to receive
a boarding pass.
Please be
certain to print
your
confirmation
details page or
your
confirmation
email and bring
it with you to
the airport.
Failure to do so
will result in
your inability
to board your
flight. |
Can I
receive a paper
ticket?
Airlines charge
fees for paper
tickets issued
when electronic
ticketing is
available.
Therefore, we
issue all
tickets
electronically
unless a paper
ticket is
required by the
airline. When
required, paper
tickets do not
have additional
fees other than
shipping
charges. |
Why do
you charge a
service fee?
A non-refundable
service fee is
charged at the
time of booking
in order to
offer you the
lowest prices
and access to
our customer
care agents 7
days a week, 24
hours a day, and
365 days a year
(including
holidays). This
fee is $10 per
ticket. |
Are
taxes included
in the price of
my fare?
The price of the
tickets includes
taxes and fees
which are
imposed on air
transportation
by government
authorities.
Taxes and fees,
which may
represent a
significant
portion of the
cost of air
travel are
either included
in the fare or
shown separately
in the "TAX"
box(es) of the
ticket(s). |
Is my
ticket
refundable or
transferable?
Unfortunately
tickets are NOT
refundable or
transferable. |
What are
the fees for
changing my
ticket?
Some major
airline
carriers,
including but
not limited to,
US Airways,
American and
Delta, have
changed their
exchange
policies for
non-refundable
tickets. Changes
to tickets prior
to departure
date may result
in large change
fees plus
additional
applicable
charges. On your
departure date,
the airline may
charge
additional fees
for stand-by
passengers.
After departure,
your ticket may
have no residual
value. |
Is any
type of
cancellation
insurance
available?
No, cancellation
insurance is not
available. |
What is
a back to back
ticket?
When coupons
from two or more
tickets are
issued at round
trip fares for
the purpose of
circumventing
restrictions.
Airlines and
travel agents
are prohibited
from issuing
such tickets.
Each airline
reserves the
right to deny
transportation
to passengers
found using
tickets in this
manner.
Travelers will
be responsible
for the
difference
between the fare
paid and the
fare of the
actual
itinerary. |
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Should I still
check-in?
If you have
reserved a seat
assignment, you
must still
check-in.
Reserved seats
are subject to
cancellation if
not claimed at
least 30 minutes
prior to
scheduled
departure time
(45 minutes for
non-US and
overseas
flights). |
What is
required when I
check-in?
ALL ticketed
passengers must
show a
government
issued photo
identification
at check-in.
Children must
have a parent
present at
check-in.
Tickets, or
eticket
reservations
must be in each
passenger's name
as it appears on
the photo
identification. |
What is
required with
non-US travel?
An international
trip may require
valid travel
documents such
as, but not
limited to:
- passport
- visa
- re-entry
permit
- health
certificate
-
inoculation
record
- a ticket
for the
return
journey or
continuance
of your trip
- or ANY
combination
thereof.
Interactive
Affiliate
Network is NOT
responsible for
your travel
documents. You
are responsible
for acquiring
the proper
documentation.
Concerns about
the required
travel documents
may be resolved
by contacting
the appropriate
consulate,
embassy, or
government
agency. |
What is
a schedule
change?
Schedule changes
are made by the
airline when it
changes flight
times or numbers
at its
discretion. If
known about in
advance,
Interactive
Affiliate
Network will
send changes to
you prior to
your flight.
Often schedule
changes are
unexpected and
at the last
minute. You may
want to call the
airline 24 hours
prior to your
departure time
to check your
flight schedule. |
What are
the luggage
limitations?
In general, you
are allowed two
items of checked
baggage per
person and one
personal and one
carry-on item.
Luggage
requirements can
vary by airline
and may change
due to security
or other
regulations.
Airlines reserve
the right to
assess an
additional
charge at the
time of check in
for three or
more pieces of
luggage and/or
for non-standard
luggage. |
Can I
fly stand-by?
Stand-by
availability is
at the
discretion of
the airline.
Additionally,
some airlines
may charge fees
for flying
stand-by on the
same day as your
departure. |
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What
services are
offered for
children
traveling alone?
Tickets for
children under
the age of 15
who are
traveling alone
are not bookable
on this site. In
general, minors
under the age of
18, traveling
alone, may be
subject to
unaccompanied
minor fees as
determined by
the selected
airline. Many
airlines provide
or require all
unaccompanied
children to be
escorted from
point of
check-in to the
airplane where
the child is
placed in the
care of a flight
attendant. This
service, called
unaccompanied
minor service,
may result in a
fee of $30 or
more per flight
segment. A
parent MUST be
present at
check-in when a
child is
traveling alone.
Some airlines
prohibit
children
traveling alone
from flying on
the last
connecting
flight of the
day. Please
contact the
airline directly
to determine
what
requirements and
fees are
involved. |
Do I
have to pay full
fare for an
infant?
An infant is a
child under two
years of age not
occupying a
seat. Once
children reach
their second
birthday, they
must be seated
in an approved
seat. One infant
is permitted to
travel free on
US domestic
flights for each
passenger paying
adult fare who
is at least 12
years of age.
Each additional
child under 2
years of age
accompanying the
same adult
passenger will
pay the
applicable
accompanied
child's fare
whether they are
occupying a seat
or not. |
What are
International
travel
restrictions for
children?
In an effort to
prevent
international
child abduction,
many governments
have initiated
procedures at
entry and exit
points,
including
requiring
documentary
evidence of
relationship and
permission of
the parent(s) or
legal guardian
not present for
the child's
travel. Parents
of minor
children (under
18 years old)
should carefully
document legal
custody prior to
traveling. If a
minor child is
traveling with
only one parent,
the absent
parent should
provide
notarized
consent. If only
one parent has
legal custody,
that parent
should be
prepared to
provide such
evidence to
airlines and
authorities. In
cases in which a
minor child is
traveling alone
or in someone
else's company,
both parents
(and the sole,
documented
custodial
parent) should
provide
notarized
consent. If a
child traveling
has a different
last name from
the mother
and/or father,
the parents
should be
prepared to
provide evidence
to airlines and
authorities,
such as a birth
certificate or
adoption decree,
to prove that
they are indeed
the parents.
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What
is the
Interactive
Affiliate
Network Refund
Policy?
Interactive
Affiliate
Network strives
to provide the
best service
possible and
will work on
behalf of our
clients to
rectify any
regrettable
circumstances
pertaining to
your
reservation.
However,
Interactive
Affiliate
Network acts
only as an
independent
agent to secure
services of an
air carrier, car
rental supplier,
hotel, or other
travel related
supplier.
Therefore, we
have no control
over personnel,
equipment, or
operations of
these suppliers
and shall not be
held liable for
any
inconvenience,
personal injury,
property damage,
or other loss
incurred as a
result of any
wrongful acts,
omissions, or
default on the
part of the
suppliers. All
grievances must
be reported with
any and all
supporting
documentation to
Interactive
Affiliate
Network within
60 days of the
mailing of the
first credit
card statement
showing any
discrepancies
for billing and
payment issues
or within 60
days after the
completion of
travel services
provided. |
What
type of customer
service is
offered?
After submitting
your reservation
request, you
will be provided
with an email
address to use
to make inquires
about your
request. Our
qualified and
friendly agents
are available
24-hours a day,
7 days a week,
365 days a year
(including
holidays) to
answer your
questions. All
you have to do
is ask. |
What
happens if after
I purchase my
ticket the
airline goes
bankrupt before
I travel?
If you have
purchased a
ticket on a US
airline that
ceases
operations, you
may be able to
stand-by for a
flight on
another US
airline. Section
145 of the US
Aviation and
Transportation
Security Act
"requires, at a
minimum, that
passengers
holding valid
confirmed
tickets, whether
paper or
electronic, of
the insolvent or
bankrupt carrier
must be
transported by
other carriers
who operate on
the route for
which the
passenger is
ticketed on a
space-available
basis on the
date of travel
shown on the
ticket or other
documentation
demonstrating
e-ticketing,
without
significant
additional
charges." The
amount of
additional
charges are at
the discretion
of the
accommodating
airline. This
provision
applies only on
US airlines if
you make
"alternative
arrangement
within 60 days
after the date
on which that
passenger's air
transportation
was
suspended,interrupted,
or discontinued
(without regard
to the
originally
scheduled travel
date on the
ticket)." Non-US
airlines are not
required to
comply with the
above. |
Do I
need a visa to
enter the
country I am
visiting or
traveling
through?
Every country
has its own laws
regarding
entrance by
non-citizens.
Please check the
specific laws
governing the
country you are
visiting. It is
your sole
responsibility
to obtain all
necessary
documentation
prior to your
departure.
Regardless of
the ticket you
purchase,
applicable
immigration laws
apply.
Please note
that a new
United States
regulation is in
enforcement that
requires
citizens from
some countries
to obtain a visa
if their flight
is stopping over
in the US, even
if the US is not
the final
destination .
In addition,
citizens from
waiver-countries
visiting the US,
should be aware
that per the US
Department of
State, ”Starting
October 26,
2004, travelers
entering the
United States
under the Visa
Waiver Program
must have a
machine-readable
passport. Any
traveler without
a
machine-readable
passport will be
required to
obtain a visa
before coming to
the United
States.” For
more information
on US visa
regulations
visit
http://unitedstatesvisas.gov/index.html.
Please check
all appropriate
laws for the the
country you are
visiting. |
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